卡巴斯基更新不了,出现下面的更新失败信息,换过不同的版本,还是一样,序列号是付费的正版序列号,是软件问题还是电脑问题呢?还是网络问题?
望帮忙...
谢谢


事件
----
事件 对象名称 时间 流量
---- -------- ---- ----
任务已启动  2007-11-24 22:29:34
DNS名称解析 121.11.71.3 dnl-cn2.kaspersky-labs.com 2007-11-24 22:29:35
DNS名称解析 127.0.0.1 localhost 2007-11-24 22:29:35
连接更新源错误 http://localhost:9415/tudouva.pac 2007-11-24 22:29:36
选中更新源 http://dnl-cn2.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-cn2.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 67.159.42.23 dnl-us3.kaspersky-labs.com 2007-11-24 22:29:36
选中更新源 http://dnl-us3.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-us3.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 125.90.192.7 dnl-cn1.kaspersky-labs.com 2007-11-24 22:29:36
选中更新源 http://dnl-cn1.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-cn1.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 125.90.192.4 dnl-cn3.kaspersky-labs.com 2007-11-24 22:29:36
选中更新源 http://dnl-cn3.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-cn3.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 195.200.84.5 dnl-us7.kaspersky-labs.com 2007-11-24 22:29:36
选中更新源 http://dnl-us7.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-us7.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 69.80.225.58 dnl-us5.kaspersky-labs.com 2007-11-24 22:29:36
选中更新源 http://dnl-us5.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-us5.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 149.7.32.19 dnl-us4.kaspersky-labs.com 2007-11-24 22:29:36
选中更新源 http://dnl-us4.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-us4.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 195.200.84.3 dnl-us6.kaspersky-labs.com 2007-11-24 22:29:36
选中更新源 http://dnl-us6.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-us6.kaspersky-labs.com/ 2007-11-24 22:29:36
选中更新源 ftp://dnl-us3.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 ftp://dnl-us3.kaspersky-labs.com/ 2007-11-24 22:29:36
选中更新源 ftp://dnl-us5.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 ftp://dnl-us5.kaspersky-labs.com/ 2007-11-24 22:29:36
选中更新源 ftp://dnl-us4.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 ftp://dnl-us4.kaspersky-labs.com/ 2007-11-24 22:29:36
选中更新源 ftp://dnl-us6.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 ftp://dnl-us6.kaspersky-labs.com/ 2007-11-24 22:29:36
选中更新源 ftp://dnl-us7.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 ftp://dnl-us7.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 85.12.58.201 dnl-eu9.kaspersky-labs.com 2007-11-24 22:29:36
选中更新源 http://dnl-eu9.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-eu9.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 212.47.219.86 dnl-eu11.kaspersky-labs.com 2007-11-24 22:29:36
选中更新源 http://dnl-eu11.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-eu11.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 85.12.57.81 dnl-eu6.kaspersky-labs.com 2007-11-24 22:29:36
选中更新源 http://dnl-eu6.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-eu6.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 80.239.156.195 dnl-eu3.kaspersky-labs.com 2007-11-24 22:29:36
选中更新源 http://dnl-eu3.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-eu3.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 193.138.220.187 dnl-eu4.kaspersky-labs.com 2007-11-24 22:29:36
选中更新源 http://dnl-eu4.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-eu4.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 213.206.94.83 dnl-eu5.kaspersky-labs.com 2007-11-24 22:29:36
选中更新源 http://dnl-eu5.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-eu5.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 85.12.58.3 dnl-eu8.kaspersky-labs.com 2007-11-24 22:29:36
选中更新源 http://dnl-eu8.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-eu8.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 212.47.219.89 dnl-eu12.kaspersky-labs.com 2007-11-24 22:29:36
选中更新源 http://dnl-eu12.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-eu12.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 12.20.40.121 dnl-cd1.kaspersky-labs.com 2007-11-24 22:29:36
选中更新源 http://dnl-cd1.kaspersky-labs.com/ 2007-11-24 22:29:36
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:36
连接更新源错误 http://dnl-cd1.kaspersky-labs.com/ 2007-11-24 22:29:36
DNS名称解析 85.12.57.83 dnl-eu7.kaspersky-labs.com 2007-11-24 22:29:37
选中更新源 http://dnl-eu7.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 http://dnl-eu7.kaspersky-labs.com/ 2007-11-24 22:29:37
DNS名称解析 80.239.144.76 dnl-eu1.kaspersky-labs.com 2007-11-24 22:29:37
选中更新源 http://dnl-eu1.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 http://dnl-eu1.kaspersky-labs.com/ 2007-11-24 22:29:37
DNS名称解析 193.138.220.147 dnl-eu2.kaspersky-labs.com 2007-11-24 22:29:37
选中更新源 http://dnl-eu2.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 http://dnl-eu2.kaspersky-labs.com/ 2007-11-24 22:29:37
DNS名称解析 212.47.219.83 dnl-eu10.kaspersky-labs.com 2007-11-24 22:29:37
选中更新源 http://dnl-eu10.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 http://dnl-eu10.kaspersky-labs.com/ 2007-11-24 22:29:37
DNS名称解析 194.67.52.35 dnl-ru1.kaspersky-labs.com 2007-11-24 22:29:37
选中更新源 http://dnl-ru1.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 http://dnl-ru1.kaspersky-labs.com/ 2007-11-24 22:29:37
DNS名称解析 211.234.122.86 dnl-kr1.kaspersky-labs.com 2007-11-24 22:29:37
选中更新源 http://dnl-kr1.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 http://dnl-kr1.kaspersky-labs.com/ 2007-11-24 22:29:37
选中更新源 ftp://dnl-ru1.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://dnl-ru1.kaspersky-labs.com/ 2007-11-24 22:29:37
DNS名称解析 210.253.185.253 dnl-jp1.kaspersky-labs.com 2007-11-24 22:29:37
选中更新源 http://dnl-jp1.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 http://dnl-jp1.kaspersky-labs.com/ 2007-11-24 22:29:37
DNS名称解析 124.34.146.122 dnl-jp4.kaspersky-labs.com 2007-11-24 22:29:37
选中更新源 http://dnl-jp4.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 http://dnl-jp4.kaspersky-labs.com/ 2007-11-24 22:29:37
选中更新源 ftp://dnl-eu4.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://dnl-eu4.kaspersky-labs.com/ 2007-11-24 22:29:37
DNS名称解析 61.206.117.36 dnl-jp3.kaspersky-labs.com 2007-11-24 22:29:37
选中更新源 http://dnl-jp3.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 http://dnl-jp3.kaspersky-labs.com/ 2007-11-24 22:29:37
DNS名称解析 69.80.225.58 dnl-ru2.kaspersky-labs.com 2007-11-24 22:29:37
选中更新源 http://dnl-ru2.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 http://dnl-ru2.kaspersky-labs.com/ 2007-11-24 22:29:37
选中更新源 ftp://dnl-ru2.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://dnl-ru2.kaspersky-labs.com/ 2007-11-24 22:29:37
DNS名称解析 81.176.69.121 dnl-ru5.kaspersky-labs.com 2007-11-24 22:29:37
选中更新源 http://dnl-ru5.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 http://dnl-ru5.kaspersky-labs.com/ 2007-11-24 22:29:37
选中更新源 ftp://dnl-eu8.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://dnl-eu8.kaspersky-labs.com/ 2007-11-24 22:29:37
选中更新源 ftp://dnl-eu9.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://dnl-eu9.kaspersky-labs.com/ 2007-11-24 22:29:37
选中更新源 ftp://dnl-kr1.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://dnl-kr1.kaspersky-labs.com/ 2007-11-24 22:29:37
选中更新源 ftp://dnl-eu5.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://dnl-eu5.kaspersky-labs.com/ 2007-11-24 22:29:37
DNS名称解析 59.106.22.106 dnl-jp2.kaspersky-labs.com 2007-11-24 22:29:37
选中更新源 http://dnl-jp2.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 http://dnl-jp2.kaspersky-labs.com/ 2007-11-24 22:29:37
选中更新源 ftp://dnl-eu3.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://dnl-eu3.kaspersky-labs.com/ 2007-11-24 22:29:37
选中更新源 ftp://dnl-eu6.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://dnl-eu6.kaspersky-labs.com/ 2007-11-24 22:29:37
选中更新源 ftp://dnl-eu12.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://dnl-eu12.kaspersky-labs.com/ 2007-11-24 22:29:37
选中更新源 ftp://dnl-eu1.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://dnl-eu1.kaspersky-labs.com/ 2007-11-24 22:29:37
选中更新源 ftp://dnl-eu2.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://dnl-eu2.kaspersky-labs.com/ 2007-11-24 22:29:37
选中更新源 ftp://dnl-eu10.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://dnl-eu10.kaspersky-labs.com/ 2007-11-24 22:29:37
选中更新源 ftp://dnl-ru5.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://dnl-ru5.kaspersky-labs.com/ 2007-11-24 22:29:37
选中更新源 ftp://dnl-eu7.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://dnl-eu7.kaspersky-labs.com/ 2007-11-24 22:29:37
选中更新源 ftp://dnl-eu11.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://dnl-eu11.kaspersky-labs.com/ 2007-11-24 22:29:37
DNS名称解析 212.47.219.83 downloads1.kaspersky-labs.com 2007-11-24 22:29:37
选中更新源 ftp://downloads1.kaspersky-labs.com/ 2007-11-24 22:29:37
启动文件下载 index/6/u0607g.xml.dif 2007-11-24 22:29:37
连接更新源错误 ftp://downloads1.kaspersky-labs.com/ 2007-11-24 22:29:37
任务完成 连接更新源错误 2007-11-24 22:29:37

设置
----
参数 值　
---- ----
运行模式 手动
重新扫描隔离 是
区域 自动定义

重启再更新试试

这个问题不是今天出现的,一直都这样子.
重启电脑应该不是解决法子..

换个更新地址就行了..

引用:

原帖由 qhlixpfh 于 2007-11-25 01:27 发表
换个更新地址就行了..

试过好多网上提供的地址,但是还是不行...
离线更新可以,但是好麻烦...
请知道是什么么问题的大哥帮帮忙...

如果不是网络的问题，用记事本打开C:\WINDOWS\system32\drivers\etc下的hosts，看看有没有被加上这些更新地址了

引用:

原帖由 ZHIHUA 于 2007-11-25 15:59 发表
如果不是网络的问题，用记事本打开C:\WINDOWS\system32\drivers\etc下的hosts，看看有没有被加上这些更新地址了

嗯,我试试.

引用:

原帖由 ZHIHUA 于 2007-11-25 15:59 发表
如果不是网络的问题，用记事本打开C:\WINDOWS\system32\drivers\etc下的hosts，看看有没有被加上这些更新地址了

# copyright (c) 1993-1999 microsoft corp.
#
# this is a sample hosts file used by microsoft tcp/ip for windows.
#
# this file contains the mappings of ip addresses to host names. each
# entry should be kept on an individual line. the ip address should
# be placed in the first column followed by the corresponding host name.
# the ip address and the host name should be separated by at least one
# space.
#
# additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# for example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host
127.0.0.1       localhost
打开是这样子的,请问有没有问题啊?

没有，那就不是这个问题了

选择更新源        http://dnl-us3.kaspersky-labs.com/        2007-11-25 21:21:41       
下载文件        index/6/a0607g.xml.dif        2007-11-25 21:21:42        1 KB
下载文件        index/6/a0607g.xml.klz        2007-11-25 21:21:48        23.3 KB
下载文件        bases/six/base159.avc        2007-11-25 21:22:15        34 KB
下载文件        diffs/bases/six/daily-ec.avc.rex        2007-11-25 21:22:16        1.7 KB
下载文件        diffs/bases/six/daily-ec.avc.low        2007-11-25 21:22:16        20 字节
下载文件        bases/six/daily-ec.avc        2007-11-25 21:22:17        2.2 KB
下载文件        diffs/bases/six/daily-ex.avc.muc        2007-11-25 21:22:18        370 字节
下载文件        diffs/bases/six/daily-ex.avc.qny        2007-11-25 21:22:19        20 字节
下载文件        bases/six/daily-ex.avc        2007-11-25 21:22:20        472 字节
下载文件        diffs/bases/six/daily.avc.46l        2007-11-25 21:22:22        2 KB
下载文件        diffs/bases/six/daily.avc.1c9        2007-11-25 21:22:23        20 字节
下载文件        bases/six/daily.avc        2007-11-25 21:22:30        42.9 KB
下载文件        diffs/bases/six/dailyc.avc.ubv        2007-11-25 21:22:31        2.7 KB
下载文件        diffs/bases/six/dailyc.avc.02w        2007-11-25 21:22:34        20 字节
下载文件        bases/six/dailyc.avc        2007-11-25 21:22:35        2.7 KB
下载文件        diffs/bases/six/ext006c.avc.yeb        2007-11-25 21:22:36        1.3 KB
下载文件        diffs/bases/six/ext009.avc.5gr        2007-11-25 21:22:38        393 字节
下载文件        diffs/bases/six/fa001.avc.yje        2007-11-25 21:22:39        440 字节
下载文件        diffs/bases/six/unp016.avc.grn        2007-11-25 21:22:40        611 字节
更新文件        D:/Kav6/Data/a0607g.xml        2007-11-25 21:22:41       
更新文件        D:/Kav6/Bases/base066c.avc        2007-11-25 21:22:41       
更新文件        D:/Kav6/Bases/base159.avc        2007-11-25 21:22:41       
更新文件        D:/Kav6/Bases/daily-ec.avc        2007-11-25 21:22:41       
更新文件        D:/Kav6/Bases/daily-ex.avc        2007-11-25 21:22:41       
更新文件        D:/Kav6/Bases/daily.avc        2007-11-25 21:22:41       
更新文件        D:/Kav6/Bases/dailyc.avc        2007-11-25 21:22:41       
更新文件        D:/Kav6/Bases/ext006c.avc        2007-11-25 21:22:41       
更新文件        D:/Kav6/Bases/ext009.avc        2007-11-25 21:22:41       
更新文件        D:/Kav6/Bases/fa001.avc        2007-11-25 21:22:41       
更新文件        D:/Kav6/Bases/unp016.avc        2007-11-25 21:22:41       
更新文件        D:/Kav6/Dskm/kis6-0607g.krg        2007-11-25 21:22:41       
任务完成                2007-11-25 21:22:44       


我的没有问题，LZ用的那个版本的

卡巴斯基反病毒软件7.0.0125个人版的.

会不会是更新服务器的问题，因为卡巴的服务器有时也会出现这种个别人更新不了的情况，我的卡巴版本跟你一样，但是可以正常更新，换个时间更新试试